Thank you for choosing Comfort Craft! We strive to ensure that your experience with us is seamless from start to finish. Here’s all you need to know about our shipping and delivery services:
1. Shipping Locations
We deliver across the UK from our factory in Dewsbury. Currently, we do not offer international shipping.
2. Shipping Times
- Standard Shipping: Typically delivered within 3-5 business days.
- Express Shipping: Typically delivered within 1-2 business days.
- Custom Orders: Delivery times may vary based on customization. We will provide an estimated delivery date when you place your order.
3. Shipping Costs
- Standard Shipping: Free Delivery all over uk on all products.
- Express Shipping: £40 for all orders.
4. Order Processing
All orders are processed within 24 hours on business days. Orders placed on weekends or holidays will be processed on the next business day.
5. Delivery Information
We deliver directly to the address provided at checkout. Please ensure your address details are accurate to avoid any delays. Tracking information will be provided so you can monitor the progress of your order.
6. Delivery Issues
If you encounter any issues with your delivery, such as damage or missing items, please contact our customer service team within 48 hours of receiving your order. We will address and resolve any concerns promptly.
7. Returns and Exchanges
For information on returns and exchanges, please visit our Returns & Refunds Policy page. Our customer service team is also available to assist with any questions or concerns.
8. Contact Us
For any shipping-related inquiries, please reach out to us at:
- Email: support@comfortcraft.co.uk
- Phone: +44 7500 196093
- Address: Ravensthorpe Mills, Calder Rd, Dewsbury, United Kingdom, WF 13 3JS
Thank you for shopping with Comfort Craft! We look forward to delivering comfort to your doorstep.